Building on earlier chapters that discuss how AI can help mental health programs scale and the essentials of responsible AI adoption, this chapter focuses on the next step: assessing programs’ readiness to adopt and implement AI solutions effectively.
To fully benefit from AI, task-sharing programs should first understand their current capabilities and the potential challenges they may face implementing AI, though some might be starting from scratch. This guide is meant to provide a blueprint for how to begin thinking about this. This chapter introduces a practical assessment framework to evaluate six dimensions that are critical to successful AI adoption (Exhibit 6). For each area, we provide a description, an example of what “good” looks like, and guiding questions to score your program’s readiness.
Exhibit 6
The insights you gain from this assessment will help you plan the way forward in your AI journey. The next chapter contains additional resources that could support your journey.
Capability and Readiness Assessment: Are You Ready for AI?
This assessment includes six dimensions with five questions per each of the six dimensions, totaling 30 questions. Each question is scored on a scale from 0 to 4.
How to use this tool:
- For each dimension, start by reading the description and the example that is considered “good” to understand what strong readiness looks like
- Reflect on your program’s current practices and capabilities
- Answer each of the five questions using the rating scale below
- At the end of the assessment, use both your overall score and the scores of each dimension to pinpoint specific areas of strength and areas requiring further improvement
Rating scale:
- 0: Not at all
- 1: Partially, with substantial gaps
- 2: Partially, with some gaps
- 3: Mostly, with minor gaps
- 4: Fully
Below, you will find more information about this stage, highlighting common strengths and areas of development for programs in this stage to guide your next steps in your AI journey.
